Last Updated: 01-Aug-2026

At Design Matrix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

Information We Collect

When you use our website, we may collect information including:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Order and purchase information
• Payment-related information
• IP address, browser type, and device information
• Website usage and browsing activity
• Information you voluntarily provide through forms or customer support

Payment information is securely processed through our approved third-party payment providers. We do not directly store your complete credit or debit card details.

How We Use Your Information

We may use your information to:

• Process and fulfil orders
• Arrange shipping and delivery
• Communicate regarding your purchase
• Provide customer support
• Process returns, refunds, or exchanges
• Improve our website, products, and services
• Prevent fraud and protect the security of our website
• Send promotional emails where you have agreed to receive them
• Comply with applicable legal and regulatory requirements

Cookies

Our website may use cookies and similar technologies to improve functionality, remember your preferences, understand website traffic, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

• Payment processors
• Shipping and courier companies
• Website and hosting providers
• Analytics providers
• Email and marketing platforms
• Professional or legal service providers

These parties receive only the information necessary to perform their services.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system can guarantee absolute security.

Your Rights

Depending on your location, you may have rights relating to your personal information, including the right to request access, correction, deletion, or restriction of certain uses of your data.

To make a privacy-related request, contact us at:

Email: info@designmatrix.store

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.

Contact Us

For questions regarding this Privacy Policy, please contact: